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Customer Testimonials

Landmark Homes Reviews

The following are statements received from Landmark Homeowners, which are testimony to Landmark's employees, our commitment to doing the job right, and the great lengths we take to satisfy our customers: 

S.S.- Mechanicsburg, PA

"I wanted to compliment you and your team for outstanding customer service before and after the sale. Responsiveness is always timely and everyone at Landmark we've worked with have been pleasant including your sub-contractors. [We] are pleased with our new Landmark home and would recommend Landmark to others."

J.N. – Mechanicsburg, PA

"[We received] excellent service in everything. Quality of construction was excellent and design works well for us…Beautiful homes and surroundings. "

D.C. - Annville, PA

It is with great pleasure and pride that we write this letter to you to thank you and your team for the experiences we have had as the first residents of Olde South Crossing. From our first contact with Colette, to the receptionist, Amanda, and Curt in the design center, to our construction overseen by Rick, to our final warranty repairs with Jason and Keith, it has been a very positive experience. 

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It is with great pleasure and pride that we write this letter to you to thank you and your team for the experiences we have had as the first residents of Olde South Crossing. From our first contact with Colette, to the receptionist, Amanda, and Curt in the design center, to our construction overseen by Rick, to our final warranty repairs with Jason and Keith, it has been a very positive experience. 

Colette was kind and friendly and immediately made us feel welcome and involved in the purchase process. Everyone at the design center was helpful and patient as we worked through the selection process. Rick followed our home through each step of construction, making certain that no detail was overlooked and that each phase was completed on time. Jason, Keith, and all of your sub-contractors have completed repairs in a timely and professional manner. You truly have an outstanding staff that attends to every detail.

We were onsite during much of the construction of our home, and we were thrilled with the manner in which each and every one of the aspects of the building was conducted. Whether it was watching the Amish carpenter check that studs were straight, the finish carpenter cutting the curves for our banisters, or seeing the care that the mason took to match the stones on our fireplace, each contractor was truly a craftsman and obviously took pride in his work.

The professionalism that we saw during construction continued through the completion of our warranty repairs. Leanne was prompt and thorough in scheduling the warranty work, and Jason is so well versed in all aspects of construction that he was able to determine that cause of each of the problems and either take action himself or know exactly whom to call for the repair. When he did complete a repair himself, it was the utmost care and completeness to be certain that the problem was permanently fixed. Keith also is very knowledgeable and extremely accommodating. Likewise, all of the other contractors who were called in to make repairs were professional, courteous, and knowledgeable in their craft.

We understand that Landmark is a large corporation with many employees and sub-contractors, but we can truthfully say that we never felt like we were just a number...in the process. We were able to get to know the people responsible for making our home the beautiful, comfortable place that it is.

Thank you and your team for all that you have done to make our experience with Landmark Homes so enjoyable.

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W.M. - Mechanicsburg, PA

"Christine [the community sales manager] was super! If she was unsure about something, she found out and called us the next day, she is very proactive! Kurt [in the Design Gallery] was patient with all our questions, made suggestions, and helped us all the way. It was an excellent experience."

K.L. – Reading, PA

"The quality is unparalleled…The homes [are] well built and [Landmark Homes ] offered a craftsman style we could not find with other builders."

B. B. - Mechanicsburg, PA

"The biggest reason we chose Landmark Homes [was the] value for your money - [a] quality home at a reasonable price – also the layout of the homes were perfect for our needs…[The community is] quiet, well maintained, great location."

M.B.- Annville, PA

"We are coming up to our one year anniversary of living in our Landmark Home. We couldn't be happier with our choice of using them to build our home at Liberty Station. They have a very knowledgeable staff and are a true family owned business that cares about their customers and the quality of their homes."

K.W.- Mechcanicsburg, PA

"...From day one Landmark answered all of our questions and made our dream home come true. All contractors are professionals and use quality materials. I would recommend Landmark and I thank them for the wonderful job that they did on my house."

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"I moved to Carmella in July of 2014. Christine Glover assisted us in the whole process of building and interior designer Laurie Ward made our home look fabulous. From day one Landmark answered all of our questions and made our dream home come true. All contractors are professionals and use quality materials. I would recommend Landmark and I thank them for the wonderful job that they did on my house. It does pay to deal with a quality builder who has values and high standards. Thank you Landmark. Your the best. Carmella is a wonderful development."

K.W.- Mechanicsburg, PA

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T.T. - Mechanicsburg, PA

"[The Design Gallery employees] were helpful in selecting our choices. They were honest with their opinions and advice. The best aspect was the ease of the entire process."

A.D. - Lebanon, PA

It has been about five years since our most recent purchase with Landmark Homes! I cannot believe it has been five years since we built this home! The reason for this letter is to commend you on your business and the quality of home that you build! We have really had no issues with our home and have been extremely happy with the final product!

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It has been about five years since our most recent purchase with Landmark Homes! I cannot believe it has been five years since we built this home! The reason for this letter is to commend you on your business and the quality of home that you build! We have really had no issues with our home and have been extremely happy with the final product!

I have friends and family members that have built homes with both Landmark and one other Lancaster county builder and the overwhelming response has been that Landmark builds a better-quality home! I have heard numerous stories of exterior water leaks, plumbing issues and just plain bad customer service with this other builder. I am happy to give positive feedback on my experience with Landmark when I hear these stories!

I know your company has grown quite a bit over the years and usually when this happens, it is difficult to maintain all of the quality control measures! It sounds like you have managed this challenge quite well! I wish you the best as we start 2017...both personally and with the business!

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